Commissions — Ontario Employment Law

10 casesDecisions from 2003–2021

About Commissions

In Ontario, commissions are a common form of performance-based pay, particularly in sales roles. Unlike a fixed salary, commissions are variable and tied directly to specific outcomes, such as closing a deal or hitting a sales target. Legally, commissions are considered 'wages' under Ontario's Employment Standards Act, 2000 (ESA). This classification is crucial because it means they are subject to the same protections as regular salary, including rules around timely payment and deductions.

The most frequent legal disputes over commissions arise when an employment relationship ends. A common question is: are you entitled to commissions after you've been terminated? The general principle under common law is that during a period of reasonable notice for a without-cause dismissal, an employee is entitled to all the compensation they would have earned had they continued working. This includes the commissions they likely would have generated during that notice period. Many employers try to limit this obligation through clauses in employment contracts or commission plans that state commissions are only payable to 'actively employed' staff. However, courts often scrutinize this language very carefully. For such a clause to be enforceable, it must be exceptionally clear and unambiguous in its intent to remove an employee's common law right to damages for lost commissions during the notice period. Any ambiguity is typically resolved in the employee's favour. The specifics of your commission plan and employment agreement are paramount in these situations, as they dictate when a commission is truly 'earned' and payable. Because these agreements can be complex and the financial stakes high, understanding your specific rights often requires a detailed review of your documents and the circumstances of your departure.

Frequently Asked Questions

Are commissions legally considered 'wages' in Ontario?

Yes. Under the Employment Standards Act, 2000 (ESA), commissions are included in the definition of 'wages'. This means your employer must pay them in accordance with the ESA's rules, and they are protected from unauthorized deductions.

My employer cut my commission rate without telling me. Is this allowed?

No, a significant, unilateral change to your commission structure that negatively impacts your earnings could be considered constructive dismissal. You may have the right to resign and claim damages as if you were terminated without cause.

Am I entitled to commissions on deals that close after I've been terminated?

Generally, yes. If you were terminated without cause, you are entitled to the compensation you would have earned during the reasonable notice period, including commissions. This right can only be removed by very clear and specific language in your employment contract.

What's the difference between a commission and a bonus?

A commission is typically a non-discretionary payment earned for achieving a specific, formulaic target (e.g., 5% of a sale). A bonus is often discretionary, meaning the employer has some choice in whether to pay it and how much to pay, and it may be tied to broader company or individual performance goals.

Is there a time limit to sue for unpaid commissions in Ontario?

Yes. For a claim under the Employment Standards Act, you generally have two years to file. For a civil lawsuit, such as a wrongful dismissal claim that includes lost commissions, the basic limitation period is also two years from the date the claim was discovered.

My contract says I must be 'actively employed' to receive my commission. Does this mean I get nothing after being fired?

Not necessarily. Ontario courts have often found that this type of general language is not specific enough to prevent an employee from claiming damages for lost commissions during their reasonable notice period. You should have a lawyer review the exact wording of your contract to understand its enforceability.

Common Scenarios

  • A real estate agent is terminated without cause but is denied commission on a property that goes firm and closes two weeks after her last day of employment.
  • A software salesperson is laid off and her employer argues she is not entitled to commissions from annual subscription renewals that occur during her severance period.
  • An account manager's commission plan is changed from a percentage of total sales to a more complex structure based on profit margin, resulting in a 30% pay cut.
  • A recruiter is terminated and the employer refuses to pay the commission portion tied to a candidate successfully completing their 90-day probation period, which ends after the recruiter's termination date.

What You Should Know

  • Always keep a copy of your employment agreement and any written commission plans or policies. These documents are the primary evidence of your entitlements.
  • Maintain your own records of sales, client interactions, and potential deals in your pipeline. This documentation can be vital for calculating lost commissions if you are terminated.
  • If your employer attempts to change your commission structure, do not immediately agree. Document the proposed change in writing and seek legal advice, as it may constitute constructive dismissal.
  • Never sign a severance offer or release without having an employment lawyer review it. You may be signing away your right to significant commission payments you would have earned during your notice period.
  • Be aware that if your commission plan is ambiguous about payment after termination, courts in Ontario will generally interpret the ambiguity in your favour.

Featured Cases

Kraft v. Firepower Financial Corp.

2021 ONSC 4962 (CanLII) · 2021-07-15

Termination Without Cause: Reasonable Notice, Commissions, and Pandemic Impact

A termination without cause case where the plaintiff was employed for 5.5 years and was awarded 10 months' pay in lieu of notice, including base salary, benefits, and vacation pay. The court applied Bardal factors to determine the notice period and addressed the plaintiff's entitlement to commissions and bonus pool based on recent performance and the pandemic's impact on the reasonable notice period.

bonus pool commissions pandemic reasonable notice period termination without cause

Iriotakis v. Peninsula Employment Services Limited

2021 ONSC 998 (CanLII) · 2021-02-09

Wrongful Dismissal: Sales Employee Awarded Notice, Commissions, and Benefits

A wrongful dismissal case involving a 56-year-old sales employee with 28 months of service. The court determined a three-month notice period based on Bardal factors and awarded commissions, car allowance, RRSP contributions, and health benefits during the notice period, considering CERB payments as unrelated to the employer's contributions.

benefits commissions damages reasonable notice wrongful dismissal

Bakshi v Global Credit

2016 ONSC 4610 (CanLII) · 2016-11-10

Class Action Dismissed: No Obligation to Pay Commissions on Post-Dated Collections

A class action case where Global Credit was found not to be contractually obligated to pay commissions on post-dated collections after layoffs, and no breach of employment law obligations was found. The court dismissed the class action, finding no unjust enrichment or basis for aggravated or punitive damages.

class action commissions contracts employment standards unjust enrichment

Hoang v. Mann

2014 ONSC 3762 (CanLII) · 2014-08-22

Wrongful Dismissal: Employee Terminated for Poor Performance and Insubordination

A wrongful dismissal case where an employee was terminated for poor performance, insubordination, and unprofessional conduct. The court found the employer justified in terminating the employee for cause and ruled that an unsigned amended offer letter was unenforceable, denying the employee commission entitlement.

commissions employment contract just cause wrongful dismissal

Huber v. Way

2014 ONSC 4426 (CanLII) · 2014-07-23

Wrongful Dismissal: 2.5-Year Employee Awarded Damages and Commissions

A wrongful dismissal case where the plaintiff, employed for 2.5 years without notice or cause, was awarded five months' salary as reasonable notice. The case also involved claims for commissions, punitive damages for post-termination conduct, and a counterclaim dismissed for lack of evidence.

commissions counterclaim punitive damages reasonable notice wrongful dismissal

Sandid v. Komtech

2010 ONSC 4779 (CanLII) · 2010-10-12

Consultant Wrongfully Terminated: Breach of Commission Agreement

A breach of contract case involving a consulting services agreement where the court determined that the defendant wrongfully terminated the plaintiff and breached the agreement by failing to pay commissions. The court also considered the admissibility of evidence and the calculation of commissions.

breach of contract commissions consulting services agreement contracts wrongful termination