Good Faith — Ontario Employment Law
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About Good Faith
What does it mean for an employer to act in “good faith”? In Ontario employment law, this isn't just a matter of being polite; it's a fundamental legal duty. The principle of good faith and fair dealing is an implied term in every employment contract. This means that even if it’s not written down, both the employer and employee are expected to conduct their relationship with honesty, candour, and fairness. This duty was famously established in Canadian common law and applies throughout the entire employment relationship, from hiring and performance management to the final act of termination.
While the duty is a two-way street, it places a significant obligation on employers due to the inherent power imbalance in the workplace. For an employer, acting in good faith means not being untruthful, misleading, or unduly insensitive. For example, during a termination, an employer must be honest about the reason for the dismissal. Lying about a non-existent performance issue to avoid paying proper severance would be a clear breach of this duty. Similarly, conducting the termination in a way that is intentionally humiliating, such as escorting a long-service employee out of the building in front of their colleagues for no security reason, could also be a breach.
It's crucial to distinguish the duty of good faith from the basic obligation to provide termination notice under the Employment Standards Act, 2000 (ESA) or common law. An employer can provide the correct amount of notice or pay in lieu, thus avoiding a 'wrongful dismissal' claim, but still breach the duty of good faith by the manner in which they conduct the dismissal. When this happens, courts can award additional damages, often called 'moral' or 'aggravated' damages, to compensate the employee for the harm caused by the employer's unfair conduct. Because the application of this principle depends heavily on the specific facts of a situation, understanding your rights often requires a detailed analysis of the events that occurred.
Frequently Asked Questions
What is the duty of good faith in an Ontario workplace?
It is an implied legal duty in every employment contract requiring both employer and employee to be honest, candid, and fair with one another. It prevents employers from being untruthful, misleading, or unduly insensitive, especially during termination.
Does my employer have to be nice to me to be acting in good faith?
Not necessarily. The duty of good faith doesn't prevent a boss from being demanding or having high expectations. It is breached by conduct that is dishonest, misleading, or unduly insensitive, not just by a lack of pleasantries or a difficult management style.
Is the duty of good faith written in the Employment Standards Act?
No, the duty of good faith is not explicitly in the Employment Standards Act, 2000. It is a principle developed through common law by Canadian courts, most notably the Supreme Court of Canada, and is considered an implied part of every employment agreement.
How is 'good faith' different from 'bad faith dismissal'?
Good faith is the overarching duty of honest conduct throughout employment. A 'bad faith dismissal' refers specifically to a breach of that duty during the act of termination, which can lead to additional damages. This page defines the duty, while our 'bad faith dismissal' page details the consequences of its breach.
Is there a time limit to make a claim if my employer breached their duty of good faith?
Yes. In Ontario, you generally have two years from the date you discovered the breach of good faith to file a civil lawsuit. This is governed by the Limitations Act, 2002, so it's critical to act promptly.
My employer lied about why I was being terminated. When should I talk to a lawyer?
You should consult an employment lawyer as soon as you suspect dishonesty or unfair dealing in your termination. A breach of the duty of good faith can significantly impact your legal entitlements, and a lawyer can help you understand if you are owed additional damages.
Common Scenarios
- An employer tells an employee their position is being eliminated due to restructuring, only to post a job ad for the same role a week later.
- A manager promises a key employee a significant raise and promotion to prevent them from accepting another job, but then fails to deliver on that promise for months.
- During a termination meeting, an employer falsely claims the employee engaged in serious misconduct to pressure them into signing a low severance offer on the spot.
- A company places an employee on a performance improvement plan with impossible-to-meet targets as a pretext to eventually fire them for cause.
- An employee on an approved medical leave is told their job is at risk if they don't agree to an early return date against their doctor's advice.
What You Should Know
- Keep a detailed, private log of any interactions or decisions by your employer that you believe are dishonest, misleading, or unfair.
- Save all relevant documents, such as emails, performance reviews, and offer letters, that can serve as evidence of your employer's conduct and promises.
- Remember that the duty of good faith applies to the manner of dismissal, not the dismissal itself. An employer can still terminate you without cause as long as they do it fairly and provide proper notice.
- If you are presented with a severance offer and feel you've been treated unfairly, do not sign it before seeking legal advice. A lawyer can assess whether a breach of good faith occurred, potentially entitling you to more compensation.
- Be mindful of the strict two-year limitation period in Ontario for starting a legal claim related to your employment; delaying can extinguish your rights.
Featured Cases
ITCAD Tech Inc. v. P. et. al.
2026 ONSC 368 (CanLII) · 2026-01-23Employment: Punitive Damages & Non-Compete Enforceability
This is an appeal and cross-appeal decision from the Divisional Court concerning an employment dispute involving the withholding of earned compensation and the enforceability of a restrictive covenant. The court addressed whether the employer's conduct met the threshold for punitive damages under Whiten and found the 12-month non-competition covenant unenforceable as it was used to circumvent the loss of vendor status. The appeal and cross-appeal regarding punitive damages were dismissed.
M. v. Enthusiast Gaming Inc.
2025 ONCA 783 (CanLII) · 2025-11-18M. v. Enthusiast Gaming: Share Vesting Appeal
This is an appeal to the Court of Appeal from a motion judge's summary judgment decision about a financial consultant's entitlement to unvested stock options. The plaintiffs, a consultant and his corporation, were retained by the defendant gaming company for financial services, but the relationship was terminated after five months. The motion judge decided that the consultant was not entitled to shares and options scheduled to vest at 12 and 24 months because the agreement was not a fixed-term contract and required his continued active service. The Court of Appeal agreed, finding that a vesting schedule does not automatically create a fixed-term contract. The appeal was dismissed, meaning the consultant's claim remains dismissed.
Riva Plumbing Limited v. F.
2025 ONSC 3219 (CanLII) · 2025-05-29Fiduciary Duties & Non-Compete: Riva Plumbing v. F.
This case addresses breaches of fiduciary duties and non-competition agreements by a former director and duties of good faith by employees who planned a competing business. The court found no breach of fiduciary or non-compete obligations due to lack of evidence of competition or misuse of confidential information. Additionally, the court awarded pro-rated bonuses to employees who resigned before the fiscal year-end, determining the bonuses were integral to compensation.
P. v. Costco Wholesale Canada Ltd.
2023 ONSC 1013 (CanLII) · 2023-02-10This is a wrongful dismissal case involving a dispute over whether the employer had just cause for dismissal following a demotion. The legal issues center on the reasonableness of the notice period and the employer's duty of good faith in the manner of dismissal.
M. v. Lev 2 Inc.
2022 ONSC 1619 (CanLII) · 2022-03-14Wrongful Dismissal: Post-Termination Conduct & Punitive Damages
This is an interlocutory motion regarding leave to amend a Statement of Claim in a wrongful dismissal case. The plaintiff sought to add allegations of attempted fraud, specifically the employer's attempt to falsify employment records, to support claims for aggravated and punitive damages. The court analyzed whether this alleged post-termination conduct and litigation misconduct fell within the Honda Canada Inc. v. Keays framework for damages related to the manner of dismissal.
G. v. UTS Consultants Inc.
2019 ONSC 5605 (CanLII) · 2019-09-27Termination Clause Void: 27-Year Employee Awarded 24 Months Notice
This wrongful dismissal case addressed the enforceability of a termination clause that excluded prior service and the continuity of employment following a resignation from corporate roles. The court awarded 24 months' reasonable notice based on the Bardal factors for a 27-year employee and determined that lost bonuses and benefits were recoverable as damages, while finding no breach of the duty of good faith in the manner of dismissal.
V.P.M. Marketing v. J.
2018 ONSC 4627 (CanLII) · 2018-07-31Dependent Contractor: 20 Years Service & Fiduciary Breach
This case addresses whether the defendant was a dependent contractor owing fiduciary duties to the plaintiff, determined by 20 years of exclusive work and economic reliance. The court found the defendant breached these duties through pre-termination solicitation of clients and secretive conduct, violating the duty of honest performance. Damages were awarded for lost profits, and punitive damages were granted due to the high-handed nature of the misconduct.
M. v. Information Systems Architects Inc.
2018 ONCA 428 (CanLII) · 2018-05-07Fixed-Term Independent Contractor - No Duty to Mitigate
This is an appeal to the Court of Appeal from a motion judge's decision granting summary judgment to an independent contractor. The contractor signed a fixed-term contract but was terminated after one month due to a dated criminal record he had previously disclosed. The motion judge found the employer breached its duty of good faith and awarded damages for the unexpired term with no duty to mitigate. The Court of Appeal dismissed the appeal, holding that the duty of good faith applied and that the principle of no duty to mitigate for fixed-term contracts applies to independent contractors in these circumstances.
V. v. Joynt-Dent Inc.
2018 ONSC 1911 (CanLII) · 2018-03-23Wrongful Dismissal: 33-Year Employee Awarded 24 Months Notice
This wrongful dismissal case involved a dental hygienist with 33 years of service who was terminated without cause. The court awarded 24 months' notice, applying the Bardal factors and finding the plaintiff's mitigation efforts reasonable despite declining offers of continued employment with altered terms. The court also imposed a trust on mitigation income and dismissed claims against individual corporate officers.
Galea v. Wal-Mart Canada Corp.
2017 ONSC 245 (CanLII) · 2017-12-07Wrongful Dismissal: Moral and Punitive Damages for Bad Faith
This wrongful dismissal case addresses the employer's duty of good faith and fair dealing in the manner of dismissal, specifically regarding pre-termination and post-termination conduct. The court found the employer's conduct misleading and unduly insensitive, awarding moral damages for the resulting mental distress and punitive damages for highhanded behavior. Additionally, the court interpreted a Covenant Not to Compete Agreement as a binding employment contract, awarding transition payments and benefits.
S. v. Claron Technology Inc.
2017 ONCA 935 (CanLII) · 2017-11-30S. v. Claron Technology: Stock Options & Oppression
This is an appeal from a decision concerning an employment contract dispute over stock options. The Court of Appeal for Ontario dismissed the appeal, upholding the lower court's finding that the stock option plan formed part of the employment agreement and that the employer's differential treatment of the employee constituted oppression under the Ontario Business Corporations Act.
G. v The Hospital for Sick Children
2017 ONSC 1200 (CanLII) · 2017-05-02Wrongful Dismissal: Physician's Claim Dismissed
This wrongful dismissal case involved a physician employed by a hospital who challenged the termination of his employment based on licensing requirements. The court found no breach by the employer of the agreement, and found that the employer acted within its contractual terms and in good faith. Consequently, the plaintiff was not entitled to damages for wrongful dismissal, defamation, or punitive damages.
Doyle v. Zochem Inc.
2017 ONCA 130 (CanLII) · 2017-02-15Doyle v. Zochem: Moral Damages for Insensitive Dismissal
This is an appeal from a wrongful dismissal decision involving an employee terminated without cause. The Court of Appeal for Ontario addressed whether moral damages of $60,000 were justified due to the employer's insensitive and misleading conduct, applying the Honda Canada Inc. v. Keays framework. The court also considered the overlap between moral damages and damages under the Human Rights Code for sexual harassment, and awarded substantial indemnity costs against the appellant.
J. v Simmons da Silva LLP
2016 ONSC 7835 (CanLII) · 2016-12-14J. v Simmons da Silva LLP: Resignation Ambiguity
This is a summary judgment motion addressing whether the plaintiff's actions constituted a clear and unequivocal resignation or if the employer breached its duty of good faith by failing to clarify the plaintiff's ambiguous intent. The court analyzed the contextual circumstances, including the plaintiff's emotional distress and the employer's failure to inquire, to determine if a valid resignation occurred and what damages, if any, were owed for wrongful dismissal.
Evans v Paradigm Capital Inc.
2016 ONSC 4286 (CanLII) · 2016-07-20Constructive dismissal: 11 months' notice awarded
The plaintiff, a 44-year-old Senior Institutional Salesperson, sued for constructive dismissal after his employer made unilateral changes to his role. The employer argued he failed to mitigate his damages by refusing to accept the revised role. The trial judge found the plaintiff was constructively dismissed and awarded 11 months' reasonable notice, which included compensation for performance and shareholders' bonuses over the notice period.
N. v Select Wine Merchants Ltd.
2016 ONSC 490 (CanLII) · 2016-01-25Probationary Dismissal: Good Faith and Notice
This is an appeal from a trial judge's decision in a wrongful dismissal case involving a probationary employee. The central issue was whether the employer acted in good faith and applied the correct suitability test when terminating the employee during a six-month probationary period, and whether the employee was entitled to common law reasonable notice. The Divisional Court found that the trial judge erred in awarding damages, holding that probationary employment is inherently tentative and does not guarantee long-term employment.
P. v. eHealth Ontario
2012 ONSC 6704 (CanLII) · 2012-11-26Class Action: eHealth Ontario Performance Plan Breach
This is a class action certification motion involving eHealth Ontario employees who alleged breach of contract and bad faith regarding the non-payment of Performance Awards and Merit Increases. The court addressed whether the suspension of the Performance Incentive Plan was lawful and whether the pleadings disclosed a reasonable cause of action for breach of contract and inducing breach of contract. Certification was granted for three of the four claims advanced by the plaintiffs.
W. v. Ritz Lutheran Villa
2010 ONSC 1867 (CanLII) · 2010-03-29Wrongful Dismissal: 13.5-Year Employee Awarded 10 Months Notice
A wrongful dismissal case where an employee with 13.5 years of service was terminated without notice or severance for allegedly violating employer policies by accompanying a resident on a cruise. The court found the termination unjustified due to inconsistent policy application and lack of progressive discipline, awarded 10 months' notice, and calculated damages of $28,159.03 based on wages, benefits, and mitigation efforts.
GasTOPS Ltd. v. F.
2009 CanLII 66153 (ON SC) · 2009-09-25This is a legal dispute concerning the duties and liability of former employees and their new company, specifically focusing on the duty of good faith owed by an employee to their employer, involving claims for breach of fiduciary duty, breach of confidence, and breach of employment contract.
C.-K. v. Oakville Skating Club
2008 CanLII 59319 (ON SC) · 2008-11-17Employment Contract: Good Faith Dispute
This is a contractual dispute involving an employment relationship, specifically focusing on the duty of good faith within a contract of employment. The case addresses legal issues surrounding the obligations of parties in an employment context.