Disability — Ontario Employment Law

13 casesDecisions from 1998–2024

About Disability

In Ontario, the law provides robust protections for employees with disabilities, ensuring they can participate fully and equally in the workplace. The cornerstone of these protections is the Ontario Human Rights Code (OHRC), which defines 'disability' very broadly. It includes not only physical conditions, such as an injury or chronic illness, but also mental health conditions like depression and anxiety, developmental disabilities, learning disabilities, and even 'perceived disabilities'—where an employer believes an employee has a disability, even if they don't. Under the OHRC, employers have two fundamental duties. First, they cannot discriminate against an employee based on a disability. This means they cannot terminate, demote, harass, or otherwise penalize an employee because of a past, present, or perceived disability. Second, employers have a proactive 'duty to accommodate' an employee's disability-related needs. This legal requirement means an employer must take steps to modify the job or workplace to enable the employee to perform their essential duties, unless doing so would cause the employer 'undue hardship.' Accommodation can take many forms, from providing ergonomic equipment or modifying work schedules to reassigning non-essential tasks. While an employer can ask for medical information to understand your limitations and needs for accommodation, they are generally not entitled to your specific diagnosis. The process is a collaborative one, requiring participation from both you and your employer. Issues often arise when an employer fails to accommodate, denies a request, or terminates an employee who is on disability leave. Because every situation depends heavily on the specific medical evidence and workplace context, understanding your precise rights can be complex, and seeking tailored guidance is often a crucial step.

Frequently Asked Questions

What counts as a 'disability' under Ontario employment law?

The Ontario Human Rights Code (OHRC) uses a very broad definition. It includes any degree of physical disability, infirmity, or malformation, as well as mental health conditions, learning disabilities, developmental disabilities, and addictions. It also protects you if your employer merely perceives you as having a disability.

Can my employer fire me while I'm on disability leave (STD or LTD)?

Generally, no. Your employment is protected while you are on a disability leave approved by a doctor. Terminating an employee because they are on disability leave is a form of discrimination under the OHRC. However, in rare cases of very long absences where there is no reasonable prospect of return, an employer may argue the employment contract is 'frustrated'.

What medical information do I have to give my employer for accommodation?

You must provide enough information for the employer to understand your work-related limitations and how to accommodate them. This usually means a doctor's note outlining your restrictions (e.g., 'cannot lift more than 10 lbs'), but you are not typically required to disclose your specific diagnosis.

My boss thinks I have a mental health issue and is treating me differently. Is that legal?

No, that is likely illegal. The Ontario Human Rights Code protects against discrimination based on 'perceived disability.' If your employer treats you adversely because they believe you have a disability, even if you don't, you may have a human rights claim.

What happens if my employer says they can't accommodate me?

An employer can only refuse to accommodate if they can prove it would cause 'undue hardship,' which is a very high legal standard involving prohibitive costs or significant health and safety risks. A simple inconvenience or minor cost is not enough to prove undue hardship.

Is there a time limit to file a human rights complaint for disability discrimination?

Yes. In Ontario, you generally have one year from the date of the discriminatory incident (or the last incident in a series) to file an application with the Human Rights Tribunal of Ontario. It is critical to be mindful of this deadline.

When should I consult an employment lawyer about a disability issue?

You should consider consulting a lawyer if your employer denies a reasonable accommodation request, disciplines you for disability-related absences, terminates you while on leave, or if you feel you are being harassed or pushed out of your job because of your condition.

Common Scenarios

  • An administrative assistant returning from a leave for anxiety is told their position has been filled and is offered a more junior role with fewer responsibilities.
  • A construction worker who injures their back is cleared to return to work with modified duties, but the employer claims there is no light-duty work available and keeps them off work without pay.
  • An employee with diabetes who needs consistent break times for meals and blood sugar monitoring is disciplined by a new manager for 'taking too many unscheduled breaks'.
  • A long-serving employee is terminated for 'performance issues' shortly after taking a few sick days and mentioning they are being tested for a chronic illness.
  • An employee on Long-Term Disability for over two years receives a letter stating their employment contract is 'frustrated' and they are being terminated with no severance pay.

What You Should Know

  • Always make your accommodation requests in writing to your manager and HR, clearly explaining your needs and providing a doctor's note supporting your functional limitations.
  • Keep a detailed log of all communications, incidents of discrimination or harassment, and any refusal by your employer to provide accommodation.
  • Remember that you have a duty to cooperate in the accommodation process; be open to reasonable suggestions from your employer that meet your medical needs.
  • Be aware of the strict one-year deadline to file a claim at the Human Rights Tribunal of Ontario, which starts from the last act of discrimination.
  • If you are terminated, pressured to resign, or have a critical accommodation denied, seek advice from an Ontario employment lawyer before signing any documents or accepting any offers.

Featured Cases

Stride v. Syra Group et al.

2024 ONSC 2169 (CanLII) · 2024-04-24

Discrimination Case: Harassment Based on Disability

A discrimination case involving harassment based on disability, where the court will determine vicarious liability for the employer. The procedural posture is not specified in the keywords.

disability employment harassment vicarious liability

Roskaft v. RONA Inc.

2018 ONSC 2934 (CanLII) · 2018-06-27

Wrongful Dismissal: Frustration of Contract Due to Permanent Disability

A wrongful dismissal case where a plaintiff was terminated after 13 years of employment due to a permanent disability. The court considered whether the employment contract was frustrated and whether the employer acted reasonably in concluding the plaintiff was permanently disabled. Summary judgment was sought and granted.

disability frustration of contract summary judgment wrongful dismissal

Whiteman v. Eastern Lift Truck Inc.

2009 CanLII 66919 (ON SC) · 2009-10-08

Disability and Mitigation of Damages in Employment Case

A case involving disability and the mitigation of damages, with the court addressing the reasons for awarding costs.

costs disability mitigation of damages reasons for awarding

Greenland v. Ogunkoya

2009 CanLII 18679 (ON SC) · 2009-04-23

Employment Disability Case: Review of Findings of Fact

An employment case involving disability, focusing on the review of findings of fact in an indefinite term employment context.

disability employment indefinite term review of findings of fact

Imperial Oil Ltd. v. Entrop

1998 CanLII 14954 (ON SC) · 1998-02-06

Human Rights Employment: Alcohol Policy and Disability Discrimination

A human rights employment case involving Imperial Oil's alcohol and drug policy and its potential discrimination against employees with disabilities or perceived disabilities. The court examined whether the policy violated sections 5 and 17 of the Ontario Human Rights Code and whether the employer properly justified the policy as reasonably necessary and accommodated employees to the point of undue hardship.

alcohol and drug policy disability employment discrimination human rights employment reasonable accommodation